For planned defrost/repair (non-urgent requests):

To schedule an upcoming usage of backup freezers, please submit your request by selecting "Request for Planned Defrost/Repair" below and completing the form.

For emergency/un-planned freezer failure (urgent requests):

Please report your event and emergency use of freezers by selecting "Report of Failure/Emergency Use" below and completing the form. If necessary, this can be done after materials/samples have been moved into a backup freezer.

After submitting the form, a representative from either the Eppley Freezer Team (for freezers in BCC) or the VCR Freezer Team (for all other freezer locations) will reach out to coordinate your freezer usage. 

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